"Our storage is on the second floor away from our office. Before document imaging, we would have to put our customers on hold or call them back because of the time it took us to locate a record. We just knew that DocuScan would make our department so much more efficient, and it has!"
~ Leanna Woods, Athens, OH
"Faster and easier access was probably the biggest thing we hoped would be accomplished. Recently I had a resident come in and request a copy of his return from two years ago. In less than a minute, I had the record called up in the system and sent to the printer. He was very impressed."
~ Sharon Ridgeway, Tipp City, OH
"Thanks to DocuScan, we certainly have enhanced taxpayer services. It doesn't look good when a taxpayer shows up at our window, shows their driver's license, requests a copy of a document and then watches us scramble to find it - or worse yet not find it. DocuScan has made our department move both effectively and efficiently."
~ Shirley Gammella, Brook Park, OH